To the Door Doctor team, your title "always there for you" you have truly stick by that. I am extremely happy with the customer service that you guys have provided for me during the difficult time of replacing my door. Being in a coop, and unable to do what I wanted! Your professionalism and accommodation with this problem is been extremely awesome. I'm very happy with the work that has been done, a million thanks your team again

Only if every technician was as knowledgeable and as friendly as the one that served me today, it would make all service calls more appealing to make. I believe that word of mouth is the best publicity.

I will definitely be asking for the same technician if ever I have another repair to do.

Thank you for your awesome service.

Regards.

My garage door would only open about a foot due to a broken spring. Put in a service request and was delighted that they arrived in less than 2 hours. Curtis diagnosed the problem, measured the springs and went back to get some from their shop. He was back about an hour later with new springs, installed them, lubricated and adjusted the door. Door is smoother than ever. I was pleased with their Covid precautions as well as we both had masks on to protect each other as he worked. Good company and I hope to replace the door in a couple of years so I will go back to them when I am ready for that.

Excellent experience! All was so easy! Since we have a Stucco house, our installer Jackson recommended adding a framing all around our door and the look is fantastic. Would highly recommend Door Doctor. Very professional sales rep and staff on the job. Very cautions of the corona virus. Quick, easy and excellent people person work. Jackson, you're the best!

I just recieved the best service I have ever come across in business.
I called about a door that would not stay closed.
The person I talked to on the phone was polite, and eager to help. It turns out they were at my door, as they happen to be in my area, within an hour and fixed the program issue. Ken Labossiere was a pro. He came in and sorted it out in minutes. He provided me with tips on maintaining the door to ensure it's longevity.
He is articulate and excellent with the public.
Really well done!
Thank you,
Greg

An excellent experience beginning to end. Booking the appoint was easy and our technician , Ken Labossiere was friendly and professional. Even with the extra cautions of the coronavirus the install was quick and easy. I'd highly recommend this professional organization.

Today you sent Mike to install 3 of the latest Liftmaster Garage Door openers for me. I really wish I had gotten Mike's last name as he is one of the most professional installers I have encountered in years. February in Ottawa is not the time of year you want to spend the entire day outside installing garage doors. Mike just went about his business and frankly thoroughly impressed me. He was unbelievably patient with me while we sorted out the latest technology. If you are Mike's manager; promote him. If you are responsible for customer satisfaction, figure out a way to clone him. I was thoroughly impressed. Thanks Mike!!!

Great experience from start to finish - called yesterday evening and got a response immediately and I arranged with a tech for an appointment today. Bob arrived at exactly the scheduled time and was happy to show me where and what the problem was with my garage. It was fixed efficiently (and economically), and he also offered some tips on maintenance and operation as well.

Thanks!

Have been using Door Doctor for many many years now. My Go-To company when needing garage door repairs.
Bob was on site within 2 hour of us making our call today - even though it was not an emergency - and had us back and running in very short time.

Prompt and reliable. Mike the technician was polite and professional. This is how the service industry should work. I am very pleased. Thank you