Richard
mercredi 5 novembre 2014
Garage Door
I had used Door Doctor many times when I was a professional mechanic and have always been impressed with their commercial service. I had a new garage door installed by a friend, but he made a lot of mistakes and the door did not work properly. I called Door Doctor and they sent Kurtis to inspect and give an estimate. Two days later Allen the installer showed up on time and had to disassemble the complete installation, and redo it. He also installed a new opener that I had bought. All this was done very quickly and at a reasonable cost. Allen and Kurtis are at the top of their game. Very professional. I would have no problem recommending them or Door Doctor.
Colleen
mercredi 1 octobre 2014
Garage Door
Door opener worked intermittently. Kurtis from Door Doctor in Ottawa responded. He had excellent trouble shooting skills and great recommendations. They are a company who obviously pride themselves on customer service. I would recommend Door Doctor to anyone.
Carskey
dimanche 13 avril 2014
2 Single Doors W/ Windows Installed
Door Doctor had by far the best pricing on Garaga Doors in late 2013.
I went for the insulated door with sheeting on the inside as well are outside (filled polystyrene I think) with their special locking system between panels. The choice to get an insulated door was not due to the insulation factor (my garage is not insulated), this level of door came with the nice lower gauge hardware and the panels themselves are more rigid. The Bellevue windows are double pane (crazy!) and XL panels are beautiful.
The quotes were quick through e-mail and the install was done while I was at work and well done.
Scott
samedi 28 décembre 2013
Garage Door Repair
Had a situation where the the garage door side cable came loose and started to wrap outside the reel. This caused a roller to break and 2 other rollers to dislodge from the rails. The rails also got bent out of shape. Called Door Doctor at 8:45 AM, and had the door fixed by 12:30 PM. Kurtis was the technician and he did an awesome job repairing and also did a bunch of extra maintenance checks and fixes. Had to pay extra for weekend OT call, but that was my choice to get the door repaired ASAP rather than waiting for Monday.
Rebecca
lundi 19 août 2013
New Garage Door And Mechanism
We had been looking for a new garage door for some time and had Door Doctor recommended to us from another service provider doing some work for us. They were able to come out quickly and provide a quote for us and, after we did more research online, provide a second quote for a slightly different option, by phone. We were then able to order by phone, which was very convenient. The product arrived in line with the estimates they gave us and the men who installed it did a great job, cleaned up after themselves, and were able to answer questions about additional openers. We were very happy with them, our new door is great and VERY quiet and we would definitely recommend them to friends!
Chris
dimanche 3 mars 2013
Garage Door Replacement
Looked at previous reviews from this website and decided to replace my damaged garage door with Door Doctors. They replaced two garage doors effectively and promptly. Quality seems good and price seems fair. Doors work well and no issues so far. Would recommend.
Patrick
mardi 26 février 2013
Repair Of Garage Door Opener
8 years ago I had my garage door replaced and have been happy with it since. This morning the opener stopped working. With an impending snow storm I called and asked for a repair. TDD gave me a 4 hour window for a serviceman to arrive today. the serviceman showed up early and had the repair completed in less than an hour. He knew what he was doing and completed the job(repair) without a problem. If i ever have another problem with my garage door or opener I will call this company again.
Mike
samedi 24 novembre 2012
Cable Repair To A Garage Door
One of the springs on the door came crashing down. I called Door Doctor. The tech arrived somewhat later than expected but fixed the problem with new cables, greased all moving parts and tested the door many times to ensure the door was level to the floor surface and working properly. I was very satisfied with the work completed. Kurtis was very professional.
Kelly
vendredi 24 août 2012
New Garage Door
Door Dr. Came and installed a new garage door, insulated and the right color they do great work. Installed my operator two years ago. Would highly recommend Kyle and Ryan, very professional.
Frank
mercredi 22 août 2012
Garage Door Cable Replacement
DD responded quickly to my request for an estimate. Workmanship was thorough. Spoke to me about the state of my door and how to lubricate the springs and moving parts. Only surprise was an $8 charge for truck fuel.